Shipping Policy

Thank you for choosing Kalizeh for your online shopping needs. We are dedicated to providing you with high-quality products and exceptional customer service. Please review our shipping policy below to understand how we handle the shipping of your orders.

Shipping Destinations:

We currently offer shipping to addresses within the United States and U.S. territories, US Outlying Islands, including P.O. Boxes, and all US Military bases, APO/FPO. If your location is not listed, please contact us, and we'll do our best to accommodate your request.

Processing Time:

Orders are typically processed and shipped within 1-3 business days after payment confirmation. However, during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

Shipping Methods and Rates:

We offer several shipping options to cater to your needs. The available shipping methods and rates will be displayed during the checkout process. Please note that shipping rates may vary based on the destination, weight, and dimensions of the package.

Mixed Shipping Times:

Please note that certain products within our inventory may exhibit varying shipping times due to factors such as availability and warehouse locations. For example, select US products may entail a shipping time frame of 4-7 business days, while others may offer a shipping window of 2-5 business days.

Shipping Time Calculation:

In cases where an order comprises multiple products with differing shipping times, the overall shipping duration will adhere to the longer shipping timeframe. This implies that even if expedited or overnight shipping options are selected, the order will align with the extended shipping period (4-7 business days).

Separate Orders Recommendation:

To facilitate the prompt delivery of products with shorter shipping times, we highly recommend placing separate orders. This strategic approach ensures that items requiring expedited or overnight delivery are not impeded by those with longer shipping durations.

Expedited and Overnight Shipping Clarification:

Kindly note that expedited and overnight shipping alternatives exclusively pertain to the actual shipping transit time and do not accelerate the processing time of orders. Processing time encompasses the duration required for us to prepare your order for shipment, contingent upon variables such as order volume and product availability.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your package and estimated delivery date.

Customs and Duties:

Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient. We recommend contacting your local customs office for more information on potential fees before placing your order.

Shipping Delays:

While we make every effort to ensure timely delivery of your orders, please understand that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or carrier issues. We appreciate your patience and cooperation during such situations.

Missing or Lost Shipments:

In the rare event that your shipment is missing or lost in transit, please contact our customer support team immediately. We will work closely with the carrier to locate your package or arrange for a replacement if necessary.

Customer Support:

If you have any questions or require further assistance regarding shipping options and times, please don't hesitate to contact our customer support team at Contact Kalizeh. We are here to help and ensure that your shopping experience with us is smooth and satisfactory.

Thank you for shopping at Kalizeh. We aim to provide high-quality products and excellent customer service. If you have any concerns or inquiries, please feel free to reach out to us.

Last updated: 03 MAY 2004